Contact Information

Last Updated: July 13, 2025

At MechWorks3D, we are committed to providing excellent customer support. If you have any questions, concerns, or need assistance with your order, feel free to reach out to us via email.

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HOW TO CONTACT US

📧 Email: mechworks3dtech@gmail.com

For the fastest response, please use email for all inquiries.

Phone  (815) 697-3344  Ask for Kirby Mills

📍 Mailing Address (For Returns & Correspondence):
MechWorks3D
596 E. 3250 N. RD.
Clifton, IL 60927, USA

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CUSTOMER SUPPORT HOURS

Our team is available to assist you during the following hours:

🕒 Monday – Friday: 9:00 AM – 5:00 PM (CST)
🚫 Saturday & Sunday: Closed

Emails received outside of business hours will be responded to on the next business day.

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ORDER & SHIPPING SUPPORT

If you have a question about your order, shipping, or tracking, please include the following details in your email:
✔ Order Number
✔ Full Name
✔ Email Address Used for Purchase
✔ Any Relevant Details or Concerns

Tracking details can be found in your shipping confirmation email.

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RETURNS & REFUNDS

For returns, exchanges, or refund-related inquiries, please review our Return Policy before contacting us.

If you need further assistance, email us with:
✔ Order Number
✔ Reason for Return
✔ Photos (if applicable, for damaged items)

We will respond with the next steps as soon as possible.

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GENERAL INQUIRIES

For any other questions or business-related inquiries, please reach out via email, and we will get back to you as soon as possible.